Frequently Asked Questions
Everything you need to know about ShipClip. Can't find your answer? Email us at ryan@shipclip.app.
How much does ShipClip cost?
ShipClip is $4.99/month during the founder launch and includes 500 GB of video hosting and a 14-day refund guarantee. Cancel anytime — recording, editing, and exporting work entirely offline with no limits or watermarks.
Why is ShipClip a subscription instead of a one-time purchase?
ShipClip includes cloud video hosting and shareable links. We store and serve your recordings so viewers can watch them instantly in the browser. That costs us money every month, so a one-time purchase model doesn't work. If you cancel, your videos are archived and share links pause, but nothing is deleted. Resubscribing restores everything.
What's your refund policy?
ShipClip has a 14-day, single-click refund on your first month. If you're not happy, click "Request a refund" on your account page within 14 days of your first payment for a full refund. No emails, no questions.
What happens if I cancel my subscription?
Your uploaded videos are archived. Public share links will show an "unavailable" message, but nothing is deleted. You can still download your own videos from your account page at any time. Resubscribing instantly restores all share links.
Does ShipClip work on Windows or Linux?
ShipClip is a native macOS app and requires macOS 14 or later. It uses Apple's ScreenCaptureKit for high-quality capture, which is only available on Mac.
Can I share recordings the same way I share Loom links?
Yes. ShipClip has built-in web sharing. Click Share, get a link. Your recording is viewable in the browser at shipclip.app. You can also export a local file and share it however you like.
What is zoom-to-click?
ShipClip records your cursor position during capture and automatically generates zoom ranges around your clicks. Each zoom range has an adjustable scale, and you can edit, move, resize, or disable individual ranges in the timeline.
Can I edit recordings in ShipClip?
Yes. ShipClip has a timeline editor where you can cut and trim, mute sections of any audio track, adjust zoom ranges, reposition camera PiP keyframes, and mix audio levels, all before exporting.